How Gold's Gym and Charming Charlie leverage the WAN to engage customers and keep them coming back for more
It’s no secret that customer experience is now a primary driver of competitive advantage, especially in the retail space. Smart, connected consumers are looking for personalized experiences across all your channels. They want things anytime, anywhere, on any device. Delivering that kind of innovation and attention requires your best people and best thinking. If they’re bogged down in day-to-day network operations, it's hard to focus on the strategic customer experience initiatives that will drive your business forward.
In this customer experience video you'll hear how EarthLink customers Gold's Gym, Genesco, Charming Charlie and Dunn-Edwards are leveraging technology to deliver a competitively superior customer experience, positioning their team to deliver unprecedented value and growth to their organizations.