The people, tools and technologies to transform retail CX and drive success.
There's never been a more challenging or exciting time in retail. Network technology, which only a short time empowered online retailers to outmaneuver their brick-and-mortar rivals, is turning the tables once again. As retailers implement omni-channel and then unified commerce strategies, their ability to get closer to the customer, while leveraging transformative digital technology, can be used to great advantage.
Making digital transformation happen takes advanced network services to deliver the affordable performance, reliability and security required to put new customer experience pleasing apps to work. That's where EarthLink comes in. With decades of experience in the multi-location retail space, a range of innovative services, and a team of true retail experts, we're uniquely able to help retailers leverage the power of the network to deliver a differentiating customer experience, and to bring about true transformative change.
DEEP RETAIL EXPERTISE
Network, security, communications and consulting solutions delivered by a team of people with deep experience and insight into every aspect of the retail space.
Build stronger connections to customers with a range of services supporting a fast, reliable, engaging, secure customer pleasing in-store and unified shopping experience.
SECURE YOUR DATA AND YOUR BRAND
Proactively monitor, identify and remediate threats before they happen, deliver PCI compliance, and keep your customers and brand reputation confidently protected.
EarthLink SD-WAN enables retailers to power a superior customer experience via optimized performance and reliability in an always-on cloud connected world. Leveraging a hybrid architecture with an added layer of software intelligence, SD-WAN provides real-time visibility into and control over network and application performance.Learn More
Blend multiple networks to balance performance and cost, while building a foundation for SD-WAN. Augment private bandwidth with low cost, high bandwidth broadband Internet. Load balance traffic by routing critical or latency sensitive apps over predictable high performance MPLS, and leverage broadband for smaller/remote sites.Learn More
A range of integrated voice, video, conferencing, IM and collaboration services to optimize communications, increasing productivity, reducing costs and deliver a differentiating customer experience.Learn more
SECURE WIFI™ & ANALYTICS
Ideal solution for secure public/customer and private retail WiFi service. Empower store associates with customer pleasing wireless technology while engaging customers with WiFi access. Gain valuable insight into customer behavior, enabling a more personalized CX to drive loyalty and sales.Learn more
RETAIL BUSINESS AND IT CONSULTING
BRP Consulting, an EarthLink Company, helps retailers identify and solve business and technology challenges. They focus on IT strategy, vendor selection and business process alignment, and on helping retailers create successful unified commerce strategies to provide a seamless customer experience.Learn more
MPLS DIRECT CONNECT
EarthLink's MPLS Direct Connect services provides retailers a secure, private direct connection to leading financial transaction processors. This helps protect valuable and otherwise vulnerable customer POS data, as well as the integrity and reputation of the retailer's brand.Learn more
THREAT MONITORING AND DEFENSE
EarthLink's Threat Monitoring and defense managed security service frees retailers of the burden of 24/7 security monitoring and management. Our Security Operation Center team monitors your network for suspicious activity to address and remediate potentially costly threats to customer data, IT resources and your brand before they happen.Learn more
A suite of solutions to help retailers address their unique compliance needs, cost effectively achieve and maintain continuous PCI Compliance, provide financial breach protection and protect their brand reputation.Learn more
Managed firewall services, offered both on-premises or hosted, to protect your network and safeguard against threats including unauthorized access, inappropriate web content, infected files and malware; all to help retailers reduce risk while lowering total cost.Learn more
Certified security experts using the latest tools/techniques conduct a comprehensive evaluation of security readiness. This includes vulnerability assessments, and attack and penetration diagnostics to identify weaknesses that could put your business at risk. As well as in-depth reviews of your risk, policies, procedures and monitoring capabilitiesLearn more
SECURE STOREFRONT (RETAIL SERVICES BUNDLE)
A suite of managed security, network and IT services tailored to help retailers identify and manage threats, connect with customers through secure WiFi to differentiate the in-store experience, ensure compliance, safeguard transactions and deliver an outstanding customer experience.Learn more
Retail Technology and Consulting Resources
Secure your data, satisfy your shoppers
Making the security of your network instrumental to customer experience
As a retail IT leader, the rapid expansion of technology and rising customer expectations mean that you play a central role in enhancing the retail customer experience, both in-store and online—while keeping customer information safe and your company's name out of the headlines.
Wireless connectivity, mobile device adoption and other digital strategies embraced by retailers mean additional entry points for today's sophisticated hackers. Download our eBook and learn more.Get the eBook
WE CAN HELP
If you're considering one of our services, or want more information, our sales consultants are happy to get you started. Simply fill out the form, or call us at 1‑877‑355‑1501.
Looking for Customer Support? Please visit our Support page.