Leverage the power of Unified Communications to take customer and end-user experience to the next level.
Despite changes in how people connect, your business voice communications system is more critical than ever. Today, it does far more than facilitating conversations. It's a conduit to customers, employee efficiency and mobility, and reduced cost. But outdated technology can hold everything back. EarthLink's Unified Communications service lets you create a flexible, collaborative Mobile Office environment supporting all employees regardless of location. Its a fully-managed, cloud-based solution that grows with you and supports your business without the capital expense of owning and maintaining premises-based equipment. It also provides built-in continuity and obsolescence protection.
Moving voice to the cloud does not have to be expensive. Many cloud-based voice systems require you to replace all your legacy analog equipment with new IP devices. But EarthLink Hosted Voice allows you to use the phones and fax machines you already have.
EarthLink Hosted Voice provides an easy-to-use online portal and mobile application. These tools give your employees the flexibility to manage how they make and receive calls, using desktop phones, mobile devices, and PCs interchangeably.
STAY AHEAD OF COMPETITION
Collaborate and share knowledge though an integrated audio, video and web conferencing for faster decision making.
Quickly unite people with simple to use collaboration and communications tools for a seamless experience from any location or device.
TAKE THE OFFICE ANYWHERE
Power employees anytime/anywhere/ on any device. Transfer calls between devices, for seamless mobility without interruption.
EarthLink Meeting Room™
Collaborate instantaneously with colleagues via voice, video and web conferencing seamlessly from any device or location.
Find Me/Follow Me Route calls from one number to multiple numbers – never miss calls again from customers, suppliers, or prospects.
Anywhere Office with Mobile Communicator Make or receive calls from a desk phone, laptop, tablet or mobile device. Look up contacts, view their status, and communicate with instant messaging. Send and receive voice calls with instant messages with colleagues, on any device, anywhere.
User Communications Portal Employees can manage calls and listen to voicemail through an online web portal, as well as make calls, see a list of callers and call duration, and call routing options.
Support for Analog Phones and Fax Moving voice to the cloud doesn't have to be expensive. You can start slowly, using analog adapters with your existing legacy phones and fax machines. You get all the benefits of an IP voice solution, but you don't need to buy new IP phones until you're ready. You can even use the Internet connection you already have, eliminating the need for local provider phone lines, dramatically decreasing operating expenses and simplifying management.
Salesforce.com Integration Connect your voice system to your Salesforce.com database to simplify and speed sales and support call handling, boost productivity and improve the customer experience.
Real-time Call Data See logs of missed, received, and placed calls for easy reference or single button dial back.
Hosted Contact Center Add a fully integrated Hosted Contact Center to further improve the customer experience.
Assess the Costs and Benefits of EarthLink Hosted Voice
Let our Business Impact Analysis Tool help you rethink your phone system.
Complete 2 simple steps to view quantified cost and benefit estimates of EarthLink's Hosted Voice solution. There's no obligation and you can modify your selections later.
Unified Communications Resources
WE CAN HELP
If you're considering one of our services, or want more information, our sales consultants are happy to get you started. Simply fill out the form, or call us at 1‑877‑355‑1501.
Looking for Customer Support? Please visit our Support page.